Privacy policy

Deep Visa and Immigration Services is the leading immigration consulting firm located in Surrey, BC and its Regulated Canadian Immigration Consultants have been providing immigration consulting services to clients across the world for years.

Who we are

Our website address is: https://www.deepimmigration.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

 If you upload images or files to the website, you should avoid uploading images/files with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights do you have over your data?

If you have uploaded documents on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Privacy and Information Security Policy

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information. No personal information is shared or sold to any third party. Furthermore, all information is handled in accordance with The Personal Information Protection and Electronic Documents Act (PIPEDA).

We are committed to respecting the personal privacy of individuals who visit this website. We respect your time and promise to stick to our no-spam and no-up-sales policy.

Why do we collect personal information?

“Personal Information” means any information relating to an identified or identifiable person. We only use your personal information for the purpose of providing you with the GCMS, CBSA, CSIS or Entire File.

We do not sell our users’ personal information to any third party in exchange for monetary consideration. And, we have no intention of doing so in the future!


What personal information do we collect?

We only collect personal information that is directly related to providing you with the GCMS, CBSA, CSIS or Entire File. We collect the minimal amount of information required which includes your name, date of birth, email address, UCI, File number and visa type.

We do not require a copy of your passport to process your order; however, in rare circumstances, IRCC may request a copy once they begin processing your order. We will notify you via email if IRCC makes a request for a copy of your passport.

We NEVER store your credit card or payment information.


Who sees your personal information?

Access to your personal information is restricted to only two staff members within our organisation who need the information to process your order.

We offer you peace of mind when you use our services because we will NEVER sell or trade your information for commercial purposes.


How we protect your personal information

In any organization, failure to protect personal information can increase the risk of a privacy breach. These privacy breaches can lead to things such as reputational harm, fraud or identity theft.

We use exceptionally strong safeguards to protect the privacy of all our records, including your personal information. These strong safeguards are designed to prevent unauthorized access, disclosure, loss, theft, copying, use or modification to your personal information. Technical measures include passwords, audit trails, SSL encryption, firewalls and other technical security safeguards. Furthermore, we conduct periodic audits to ensure the security of all the services.

For credit card transactions we operate exclusively with PCI compliant payment processors like PayPal.com and never store your credit card information.

Our business is based on trust and transparency and we are committed to keeping your information safe and secure.

The consent form you provide us to order your GCMS, CBSA, CSIS or Entire File is NOT reused if you chose to re-order your file at a later date. To be compliant with industry standards for managing personal information we will need a new consent form each time you place an order with us.


Retention and destruction of personal information

We erase or destroy the records containing personal information when they are no longer required; this is always done in ways that will ensure your continued privacy. After 30 days your GCMS, CBSA, CSIS or Entire file is removed from our server for your security.


Cookies

In building our website we do NOT store cookies in your browser. There are third-party services we use with this ability; these services include PayPal.com.

Fraud prevention

The fight against fraud starts with you. 

Email fraud often called phishing, typically involves the use of deceptive emails that ask you to provide sensitive personal or financial information. Deep Visa & Immigration Services will never ask you to provide your banking, credit or debit card information or any other sensitive financial information in response to an email. If you receive an email that appears to be from Deep Visa & Immigration Services and you’re not sure if it’s real, don’t click on any links in the email. Please forward us any email that you suspect may be fraudulent. We take any attempts to fraudulently use our brand very seriously.


Changes to our policy

We may need to change this policy from time to time and all updates will be posted online.